Problems with your alarm ?

INTRUDER ALARM SERVICING

"Your alarm system will only FULLY PROTECT YOU if it is serviced and maintained regularly"

If you answer YES to any of the following questions we would recommend you have your system serviced:-

• Has it been more than 2 years since your alarm system was last serviced?
• Do you have false alarms?
• Does the alarm activate when the electricity is turned off?

Whilst your alarm system may appear to be functioning correctly, it may have developed faults which you are unaware of, which may cause your alarm not to work as it was designed to. We would advise all customers to have their system serviced at regular intervals (every 2 years) to ensure that equipment is working correctly.

Don't live with a sense of false security, have your system serviced.

The service would be a full service in accordance with BS 4737, including the following checks:-

• 1. Door Contacts.  The electrical connections to external door contacts may be effected by corrosion due to moisture ingression, and the glass reed switch within the contact may also be subject to fracture due to constant opening/shutting, thus causing the contact to fail to operate.
• 2. Rechargeable Battery.  The manufacturer guarantees the battery for 2 years, and we have through experience found that the life expectancy is typically 2-3 years. The battery will therefore need to be changed in 2-3 years time to ensure that the system will still operate in the event of a mains failure/interruption.
• 3. Passive Infra Red Detectors.  Over a period of time the optics become "fogged" and the inside of the detectors becomes dirty due to small webs and debris left by small insects which manage to get inside. Special cleaning is therefore recommended to ensure full reliability of the detector.
• 4.External Sounder. The nicad rechargeable battery terminals need to examined to ensure that no corrosion has occurred. The 20 minute cut off timer needs to be tested to ensure that it still complies with Environmental Protection Act.   (Please note that if the alarm is activated and rings for more than 20 minutes and no keyholder is available to unset the system the Environmental Department may issue a fine – we have been informed of instances where they will attend your property in the middle of night if a complaint has been made, disconnect your equipment (for which they will charge you), and they will fine the homeowner if no-one is able to silence the alarm).

Services are available Monday – Friday during normal working hours (9.00 a.m. – 5.00 a.m. with the last appointment each day being 3.30 p.m. with the exception of Friday, when the last appointment is 11.00 a.m.)   The service does not cover the cost of replacement equipment.   If any items of equipment need replacing you will be advised accordingly and a separate charge will be applicable.     If these times conflict with your work please contact us and we will do our best to arrange a more convenient appointment.

The cost of a service is currently £50.00.  

Don't delay:-  Ensure your system is in full working effective order, protecting you and your property as it is designed to.

If your system has not been inspected or serviced in the last 2 years - problems may occur!

Don't chance it! - what will it cost you if your system lets you down?